Here are the answers to some of our most commonly asked questions.

FREQUENTLY ASKED QUESTIONS

Mountain Escape Photography

WHERE WILL MY SESSION TAKE PLACE

What is the cancellation policy 

How Long Is The Session?

HOW LONG IS THE SESSION?

How many images will i recieve

will my images be edited

WE SHOOT IN AND AROUND GATLINBURG, PIGEON FORGE, TOWNSEND, WEARS VALLEY, AND THE GREAT SMOKY MOUNTAINS NATIONAL PARK. MANY OF OUR PACKAGES ARE LOCATION-SPECIFIC. YOUR PHOTOGRAPHER WILL CONTACT YOU APPROXIMATELY 24 HOURS BEFORE YOUR SESSION TO WORK OUT THE EXACT MEETING LOCATION.

OUR SESSIONS LAST ABOUT AN HOUR.  

FOR CADES COVE, PLAN ON 2 TO 3 HOURS DUE TO TRAFFIC, BUT DURING BUSY TIMES OF THE YEAR, IT MAY TAKE LONGER TO GET OUT OF THE LOOP.  

IF YOU SCHEDULE THE LITTLE ARROW + NATIONAL PARK PACKAGE, WE WILL SHOOT FOR ABOUT 30 MINUTES AT THE RESORT, THEN DRIVE INTO THE NATIONAL PARK AND SHOOT FOR ABOUT ANOTHER 30 MINUTES.

REGARDLESS OF WHICH PACKAGE YOU CHOOSE, WE WILL ALWAYS MAKE SURE YOU GET ALL OF THE POSES YOU WANT AS WELL AS PLENTY OF CANDID, FUN SHOTS! WE DON’T WATCH THE CLOCK. OUR GOAL IS TO MAKE SURE YOU GET EXACTLY WHAT YOU WANT!

EVERY SESSION IS DIFFERENT. THE NUMBER OF IMAGES DEPENDS ON YOU! WE LOVE CANDID SHOTS, SO THE MORE FUN YOU HAVE DURING YOUR SESSION, THE MORE PICTURES YOU’LL RECEIVE IN YOUR GALLERY. GENERALLY, THERE WILL BE CLOSE TO OR MORE THAN 100 IMAGES, BUT WE CAN’T GUARANTEE THAT. A SAFE ESTIMATE WOULD BE ANYWHERE BETWEEN 75 AND 150 FOR A ONE-HOUR SESSION, BUT SOMETIMES IT’S EVEN MORE!

WE HAVE A NATURAL, MINIMAL EDITING STYLE. YOUR IMAGES WILL BE TWEAKED TO DISPLAY THE BEST EXPOSURE AND WHITE BALANCE. ADDITIONAL EDITING FOR SKIN TOUCH-UP, BLEMISH REMOVAL, ETC. IS AVAILABLE FOR A SMALL FEE.

THE $150.00 DEPOSIT IS NON-REFUNDABLE, UNLESS THE CANCELATION IS WEATHER-RELATED; DETERMINED BY PHOTOGRAPHER DAY OF SESSION. IN THE EVENT THAT A PHOTOGRAPHY SESSION IS CANCELED DUE TO INCLEMENT WEATHER, WE WILL ATTEMPT TO RESCHEDULE THE SESSION AT A DIFFERENT DATE OR TIME. IF RESCHEDULING DUE TO INCLEMENT WEATHER IS NOT POSSIBLE, THE CLIENT MAY CHOOSE TO RECEIVE A FULL REFUND OR TO HAVE THE DEPOSIT APPLIED TO A FUTURE SESSION.

COVID: WE KNOW THAT IT SEEMS LIKE A NEW WORLD AND THINGS LIKE COVID CAN INTERRUPT YOUR VACATION AND LIFE PLANS. 

IF YOU DO HAVE TO CANCEL YOUR SESSION DUE TO ILLNESS, PERSONAL, FAMILY, OR EMERGENCY REASONS, YOU WON’T BE CHARGED THE BALANCE DUE. UNFORTUNATELY, WE ARE NOT ABLE TO REFUND DEPOSITS DUE TO COVID OR ANY PERSONAL CANCELATION REASONS. DEPOSITS SIMPLY ENSURE THAT OUR PHOTOGRAPHERS ARE COMPENSATED. WE HOPE YOU UNDERSTAND THAT WE ARE OBLIGATED TO PAY OUR PHOTOGRAPHERS FOR THE TIME THEY SET ASIDE FOR YOU, AS THE CANCELLATION AFFECTS THEIR INCOME TOO.